Reference

How p999com Handles Your Personal Information

Your account data belongs to you. This page sets out exactly what we collect when you register, deposit via JazzCash, Easypaisa or Raast, and use our mobile lobby — and how we keep that data secure.

Account data kept secureJazzCash, Easypaisa, Raast payment data protectedNo data sold to third partiesRetention periods clearly statedYour deletion request honoured
p999com How p999com Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Data protection at p999com is not just a policy statement — it shapes how we build the account flow, how payment records are stored, and how long we hold them. Every layer of the platform that touches your personal information is covered below.

Payment Data Isolation JazzCash, Easypaisa and Raast transaction records are stored separately from your gameplay history. Only authorised account verification processes can access payment logs, and only for dispute resolution.
Account Security Practices Your account is protected with session-based authentication. Any login from an unrecognised device triggers an OTP verification step sent to your registered number before access is granted.
Data Retention Periods We keep account registration data for as long as your account is active and for a defined period after closure, as required under applicable regulations. You can request confirmation of your specific retention window.
Cookies and Tracking We use session cookies to keep your mobile lobby stable between page loads. No advertising or retargeting cookies are dropped without your explicit consent, and you can manage cookie preferences in your account settings.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to delete your account information, or flag a concern about how we have handled your personal details, our support team handles privacy requests directly. You can reach us through live chat inside your account, by email to our data queries address, or through the in-app help menu on mobile. We aim to acknowledge every privacy request and confirm the next step.

Live Chat Open the chat widget inside your account dashboard. State your privacy request clearly and our team will log it and confirm the action being taken.
Email Support Send your data request or privacy concern to our support email address. Include your registered mobile number so we can locate your account quickly.
In-App Help Menu On mobile, tap the help icon in the account menu. Select the privacy or data category from the list and submit your query without leaving the app.

Your Privacy Policy Questions

These are the questions we hear most often about how we handle personal data, what rights you have, and how to act on them. If your question is not covered here, contact support directly through live chat or email.

We collect your name, mobile number, and the payment method you choose — JazzCash, Easypaisa or Raast. We also log the device and session data needed to keep your account secure and your mobile session stable.

No. Your JazzCash, Easypaisa and Raast transaction references are used only for payment verification and dispute resolution. We do not share payment data with advertisers or third-party data brokers.

Yes. Submit a data access request through live chat or our support email, including your registered mobile number. We will confirm receipt and provide the relevant data within the timeframe required by applicable law.

Contact support via the in-app help menu or by email and state clearly that you are requesting account and data deletion. We will confirm the deletion scope and the timeline before proceeding, as some records are retained as required by regulation.

We retain certain records for a defined period after account closure as required under the applicable rules in your region. You can ask support to confirm the exact retention window that applies to your account.

We use session cookies to keep your mobile lobby running smoothly. No advertising or retargeting cookies are set without your consent. You can review and adjust cookie preferences inside your account settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.