What We Collect and Why We Collect It
When you open an account with us, we collect the details you provide at registration — your name, contact number, and the payment method you link, whether that is JazzCash, Easypaisa or Raast. We also record transaction references each time a deposit or withdrawal is processed
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through those local payment rails, because we need that trail to verify your account and resolve any payment queries you raise. Beyond registration, our systems log standard device signals: your mobile browser type, your network session data, and the pages inside the lobby you navigate to.
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We use this to keep your session stable across screens and to understand how the mobile interface is actually being used. We do not use this data to build advertising profiles or sell it to marketing networks. Where you contact our support team, the conversation —
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whether by live chat or email — is retained for a defined period so we can reference it if you raise the same issue again. Cookies on the site are limited to session management and basic analytics; no third-party advertising cookies are set without your consent.
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Jurisdiction-specific rules apply, and your rights under applicable local law remain in force wherever this platform is accessible to you.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.